If you can make the most of the free returns offer then it is well worth ordering. I rarely need to return but never had an issue when I did. The reviews on the Boden website really help when choosing which size to buy.
Well made clothes but sometimes the colours on the website are not quite the same as the clothing colours when they arrive. A bright pink sweatshirt my sister bought turned out to be salmon pink when it arrived. Read the reviews on the Boden website for a little extra information about the clothes before you buy.